Data Deletion Policy
Last Updated: 1st Aug 2024
1. Introduction
TSC-APP (“we,” “our,” or “us”) is committed to ensuring that users can exercise their right to have their personal data deleted. This Data Deletion Policy explains the procedures and measures we have in place to handle data deletion requests in compliance with applicable laws and regulations.
2. User Data Deletion Request
Users have the right to request the deletion of their personal data that we hold. To request data deletion, please follow the steps outlined below.
3. How to Submit a Data Deletion Request
3.1 Submission via Email
- Send an email to audrey@werkloop.com with the subject line “Data Deletion Request”.
- Include the following information in the email:
- Your full name
- Your email address associated with the account
- A detailed description of the data you wish to have deleted
4. Verification of Identity
To protect your privacy and ensure the security of your personal data, we may take steps to verify your identity before processing your request. This may include requesting additional information or documentation to confirm your identity.
5. Processing Your Request
Once we receive your data deletion request and verify your identity, we will process your request in accordance with applicable laws and regulations. We will:
- Confirm receipt of your request within 16 business days.
- Review and verify the details of your request.
- Notify you of the outcome of your request within 16 business days of verification.
6. Data Deletion Timeline
We aim to complete the data deletion process within 16 business days from the date of verification. However, the timeline may vary depending on the complexity of the request and the volume of data involved.
7. Exceptions to Data Deletion
In certain circumstances, we may be unable to delete your personal data due to legal or regulatory obligations, or other legitimate reasons. If this is the case, we will inform you of the reasons why we cannot fulfill your request.
8. Contact Us
If you have any questions or concerns about this Data Deletion Policy or the data deletion process, please contact us at:
- Email: audrey@werkloop.com
Werkloop Digital
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